This privacy policy discloses the practice opted by Ravden Technologies Pvt. Ltd. (ravdenpvtltd.com) where maintaining the client’s privacy is the main concern. Your use (the user’s use) and access to this site (ravdenpvtltd.com) are subject to following terms & conditions and applicable law. By submitting your information on our website, e-mail during a chat session or via phone, use of our services, etc. You (the user) agree and accept fully our terms and conditions.
Effective & Affordable
We resolve every issue arising with your business etc in one support. We are committed to protecting the privacy of the information you provide to us. If you have any comments, questions or complaints regarding our privacy policy or your information, please contact us at support@ravdenpvtltd.com. We will address any issue to the best of our abilities. Thank you for your support of these policies and of ravdenpvtltd.com.
Personal Information
When you access our site (ravdenpvtltd.com), you may be asked to provide certain personally identifiable information about yourself such as your name, e-mail id, phone numbers, etc. We will treat such personal information received by you to answer your requests, to advise you good plans, special offers, newsletter, services, etc. via mail or phone is very conceal. At any condition, we will not ask, collect or store customer’s debit/credit card information, in our website. We will not disclose any sell, share or rent information received by you in course of accessing our site, use of our services or via chat or phone to our tech experts without your permission or required by law.
Payment Details Information
If you register to use our services, our payment gateway may require your credit card information or any other necessary payment information to complete the payment process from their site. Our payment gateway may use third party services to process and verify credit cards on our behalf for billing purposes, like credit cardholder name, credit card number, expiration date, billing address with the credit card processing company. All such details will only not be disclosed to any third party, until and only to the extent necessary to complete the payment process.
At the event of any problem to your computer, our tech experts may require control and access to your computer online so that they can diagnose and correct the problem persisting in it. Such online access by us requires internet connectivity so that without coming to the location of your computer, our tech experts can provide full support immediately. Ravden technicians are allowed to access your computer online only with your consent and not otherwise. Our tech experts are well trained in using the online access software and we take precautions & steps to limit access to your confidential information stored on computers or networks. We follow our internal policy in this regard and we request you (user) to remain present in front of your computer when it is shared online by our tech experts to give you full support.
To give you better service we may use cookies or similar technologies. Cookies are small files which collect your information like overall experience with the site, PC users preference, numbers of computers accessing our site, etc. We use such information to improve our services day by day. Usage of a cookie is in no way linked to any personal identifiable as we respect and maintain the privacy of our clients.
We take every precaution to protect the privacy and security of users. When you submit sensitive information, it is protected by us both on-line and off-line. When our registration form asks users to enter sensitive information (such as credit card number), the information is encrypted and is protected with the best of the encryption software. While on a secure page, such as our registration form, the lock icon on the bottom of Web browsers becomes locked, as opposed to un-locked, or open, when User is just “surfing”. We use encryption to protect sensitive information online; we also do everything in our power to protect user-information off-line.
We reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time. Your continuous access and use of our site/services will be taken as your acceptance to our terms and conditions without qualifications.